Terms of service

1. Introduction

Welcome to Lucid Expeditions (“Lucid Expeditions,” “we,” “us,” or “our”).
Lucid Expeditions is a “doing business as” (DBA) name of Kroll Consultancy LLC, a limited liability company registered in the United States.
These Terms of Service (“Terms”) govern your use of the website lucidexpeditions.com and your participation in the Sardine Run expedition organized by Lucid Expeditions.

By accessing our website, submitting an inquiry, making a booking, or participating in an expedition, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Scope of Services

Lucid Expeditions exclusively offers participation in a Sardine Run marine wildlife expedition in South Africa.

Lucid Expeditions charters the entire expedition vessel from a licensed local tour operator and resells individual participant spots. We act as the expedition organizer and coordinator, working with independent third-party operators, including but not limited to vessel owners, captains, guides, and accommodation providers.

Our services include:

  • Chartering and coordination of the expedition vessel

  • Trip planning and logistics

  • Communication of schedules, requirements, and safety information

  • Coordination of professional photo and video media captured during the expedition

Lucid Expeditions does not control natural conditions and does not guarantee wildlife sightings, sea conditions, weather, or specific experiences.

3. Booking and Payment Terms

3.1 Booking Confirmation

A booking is confirmed only after:

  • Receipt of the required deposit, and

  • Written confirmation from Lucid Expeditions

Submitting an inquiry does not guarantee availability.

3.2 Payment Schedule

All prices are communicated at booking and quoted in euros (EUR), unless otherwise stated.

The payment schedule is as follows:

  • €600 non-refundable deposit due at booking

  • 50% of the remaining balance due by December 31, 2025

  • Final 50% of the remaining balance due by January 31, 2026

Failure to make payments by the stated deadlines may result in cancellation of your booking without refund of amounts already paid.

4. Cancellation and Refund Policy

4.1 Cancellations by You

All cancellation requests must be made in writing.

Refunds are issued according to the following schedule:

  • Until December 31, 2025:
    100% refund of amounts paid excluding the €600 non-refundable deposit

  • From January 1, 2026 to February 28, 2026:
    30% refund of amounts paid excluding the €600 deposit

  • From March 1, 2026 onward:
    No refunds will be issued

No refunds are provided for late arrival, early departure, unused services, or dissatisfaction with wildlife sightings or conditions.

4.2 Cancellations or Changes by Us

Lucid Expeditions reserves the right to cancel, postpone, or modify the expedition due to weather, safety concerns, mechanical issues, operator availability, force majeure events, or other circumstances beyond our control.

In such cases, Lucid Expeditions may, at its discretion:

  • Offer an alternative expedition date, or

  • Refund payments received, excluding unrecoverable third-party costs

5. Nature of the Experience & Wildlife Disclaimer

The Sardine Run is a natural marine wildlife event. Animal behavior, sightings, and interactions cannot be predicted or guaranteed. No specific species, quantity, or proximity of wildlife encounters is promised.

Changes to itinerary, duration, or daily activities due to environmental or safety considerations do not constitute grounds for refunds or claims.

6. Health, Fitness, and Safety

Participation involves inherent risks, including but not limited to:

  • Open-ocean swimming

  • Boat transfers

  • Strong currents and variable sea conditions

  • Interaction with wild marine animals

Participants must:

  • Be confident swimmers

  • Be physically capable of marine activities

  • Follow all safety instructions provided by guides, crew, and operators

You are required to disclose any medical conditions, injuries, or limitations that may affect participation. Lucid Expeditions reserves the right to refuse or terminate participation if deemed necessary for safety.

7. Travel Insurance (Mandatory)

All participants are required to carry comprehensive travel insurance covering:

  • Marine activities (including snorkeling and freediving)

  • Medical treatment and emergency evacuation

  • Trip cancellation and interruption

Proof of insurance may be requested prior to departure. Participation may be denied without adequate coverage.

8. Assumption of Risk & Liability Waiver

8.1 Assumption of Risk

By participating, you acknowledge and voluntarily accept the inherent risks associated with marine wildlife expeditions and open-ocean activities.

8.2 Limitation of Liability

To the fullest extent permitted under applicable US law, Lucid Expeditions shall not be liable for any injury, illness, loss, damage, delay, or expense arising from:

  • Participation in the expedition

  • Acts or omissions of third-party operators

  • Environmental or wildlife-related events

8.3 Indemnification

You agree to indemnify and hold harmless Lucid Expeditions from any claims, damages, losses, or expenses arising from your participation or violation of these Terms.

9. Media & Content Usage

Participation includes professional photo and video media captured during the expedition.

By participating, you grant Lucid Expeditions a worldwide, royalty-free, perpetual license to use images and video featuring you for marketing, promotional, editorial, and commercial purposes, unless you explicitly opt out in writing prior to the expedition.

Lucid Expeditions makes no guarantee regarding the quantity, timing, or specific content of media delivered.

10. Intellectual Property

All website content, branding, expedition materials, and media produced by or for Lucid Expeditions remain the intellectual property of Lucid Expeditions unless otherwise stated.

11. Privacy

Personal data is processed in accordance with our Privacy Policy.

12. Modifications to Terms

Lucid Expeditions reserves the right to modify these Terms at any time. Updates take effect upon publication on the website.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in that jurisdiction.

14. Contact Information

For questions regarding these Terms, please contact us via the details provided on our website.

By using our website or booking an expedition, you confirm that you have read, understood, and agreed to these Terms of Service.